Refund Policy

This Policy applies as between you, the User of this Web Site and VIA GLOBAL ONLINE PTE LTD the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Returns and Refunds

We want you to be completely satisfied with your purchase from Mind Kinesis Investments Pte Ltd and/or Value Investing Academy. If you are not entirely happy with your purchase, we're here to help.

a. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:

Purchase of Value Investing Simplified Book
  • The request for a refund must be made within 30 days from the date of purchase.
  • The item must be accompanied by proof of purchase (e.g. order number, receipt email, location of purchase).
  • The request is to be submitted by the buyer or an authorized person appointed by the buyer.


Purchase of Online Training and/or Courses

  • The request for a refund must be made within 7 days from the date of purchase.
  • The item must be accompanied by proof of purchase (e.g. order number, receipt email).
  • The request is to be submitted by the buyer or an authorized person appointed by the buyer.
  • Purchases made in USD are subjected to currency conversion charges which are not covered under the refund policy.


Purchase of Case Study Membership
  • The request for a refund must be made within 7 days from the date of purchase.
  • The request is to be submitted by the subscriber or an authorized person appointed by the subscriber. 
  • Full or partial refund requests will not be accepted after 7 days from the commencement of the subscription.
  • Refund requests for subscription renewals are handled on a case by case basis and all requests must be received within 7 days from the date of subscription renewal.
  • Purchases made in USD are subjected to currency conversion charges which are not covered under the refund policy.

b. Refund Process
To initiate the refund process, please follow these steps:
  • Contact our customer support team at [email protected] or at https://viaatlas.com/support to make an application for refund.
  • Provide the necessary information, eg. your full name, subscription information, or order number and reason for the refund request.

Our customer support team will review your request and respond within 2 working days. 

c. Refund Amount and Method
Refunds will be issued in the same form of payment used for the original purchase eg. through credit card if credit card was used. Please allow 5-10 business days for the refund to be processed and reflected in your statement or account. There will be a slight discrepancy in the refund amount you will receive due to the currency exchange rate of your bank. 

d. Currency Exchange Rate
There will be a slight discrepancy in the refund amount you will receive due to the currency exchange rate of your bank. We will not be able to advise on the actual currency exchange rate used by your bank for the transaction and will not be able to provide or adjust the exchange rate used in any manner.

e. Late or Missing Refunds
If you have not received your refund within the expected timeframe, please check your bank account or contact your credit card company or payment provider. 


f. Cancellation of Membership Subscriptions
For cancellation requests, kindly provide at least 3 days notice in advance of any subscription renewal due and allow 3 – 5 working days processing period. For urgent cancellation requests, do take note  that we may not be able to cancel your subscription in time prior to the renewal and any refunds that you may be granted are subjected to the Currency Exchange Rate Policy. 

g. Access to Membership Products and Services After Cancellation
Upon the termination or expiry of the subscription or membership service term, you will no longer be able to access the product or service platforms under the membership. This will include access to the Case Study Membership Portal and/or ViA Online Calculator and/or video replays of Inner Circle Lives, Monthly Gathering and/or other educational courses if it was part of the package.

2. Changes to the Refund Policy

VIA GLOBAL ONLINE PTE LTD reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

3. Contact Us

If there are any questions regarding this policy you may contact us at [email protected]